Policy Of Return Product
Return Policy
We are committed to providing quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of purchase, excluding original shipping and return fees. Returns are subject to the following conditions;
- Products must be unused, uninstalled, and in as-new condition
- Products must be returned in their original packaging, and
- packaging must be free from damage, markings or labels
- Proof of purchase is required to process returns
- Returns that arrive damaged or not in original condition may be declined
- Custom, special order, discontinued or clearance items do not qualify for a change of mind refund
- Original shipping costs are non-refundable and return shipping fees are the responsibility of the customer
If your item has arrived faulty, damaged or incorrect, please contact us for further assistance. Please inspect items on delivery and report any issues within 24hrs.
Please note:
- All returns are subject to a 25% restocking fee.
- Once received and inspected, approved refunds will be processed to the original payment method or offered as store credit.
- For all return enquiries, please contact our team prior to arranging return shipping.
Building, renovating or refreshing? Let's bring your vision to life.
